STUDIO VASI Correction Policy

At Studio Vasi, our goal is always to deliver results that are beautiful, safe, and in line with your hair’s health. We take pride in thorough consultations to ensure we are aligned on your desired outcome, the process, and the realistic limitations based on your hair’s history and condition. We do not offer refunds on services.

What Qualifies as a Correction

• If there is a clear mistake in the technical application (e.g., uneven color, missed spots, or service not performed as agreed), we will gladly correct it at no additional charge within 7 days of your original appointment.

What Does Not Qualify as a Correction

• If the result matches what was agreed upon in the consultation, but the client has changed their mind after the service.

• If limitations of your hair (such as previous color, breakage, or texture) prevent us from safely achieving the desired look in one session.

• If a client requests a different look than what was originally discussed.

• If aftercare instructions are not followed, leading to fading or changes in results.

Additional Services

In cases where the service was performed as agreed but further work is requested to achieve a new or adjusted result, it will be considered a new service, not a correction. Any additional appointments will be subject to normal service pricing.

Our Commitment

We are committed to honesty, transparency, and protecting the integrity of your hair. During consultations, our stylists will explain what is realistic in one session and may recommend multiple appointments or additional treatments for best results.