RETURN & EXCHANGE POLICY
You may return any unopened Hair Care retail product for a 100% refund or an exchange within 15 days of purchase.
You may exchange opened Hair Care products or receive retail credit within 15 days of purchase.
We do not offer refunds for used products.
We do not issue refunds or exchanges on any products purchased after 15 days.
Brushes are non-refundable unless of an obvious product defect.
All Styling Tools have a 15 day return/exchange policy. You may receive a full refund for unopened products.
After 15 days from the product purchase, please reference any warranty information from the manufacturer.
ONLINE RETURNS: The shop on STUDIOVASI.com is ran by a third party affiliate called Salon Interactive and has a separate return policy. Click Here to read full policy.
There are no refunds on services.
If you are not satisfied with your service, STUDIO VASI will make it right at no additional charge provided it is within 7 days from your original service with your original stylist.